Guest Checkout

What is Guest Checkout?
Guest Checkout is a service offered by 3nhSHOP that allows customers to shop without registering as a 3nhSHOP member. 

To use Guest Checkout, simply add your desired items to your shopping bag and click Checkout. You will be asked to provide an email address for verification. You will also need to enter your payment details and shipping address to complete your order. 

After placing your order, go to the 「Order Tracking」 page and enter your email address and order number to view your order details. 

(Note: We strongly recommend customers to use a valid email address when placing orders; otherwise you may not receive order notifications and status updates.)
Will my shipping address and payment details be saved if I use Guest Checkout?
Shipping addresses and payment information provided for Guest Checkout orders will not be stored. Guests must re‑enter this information for every new order, and no order data will be retained.
Am I eligible for 3nhSHOP Elite Club rewards with Guest Checkout?
No. Orders placed via Guest Checkout will not earn YS Points and are not eligible for Elite Club member benefits.
If I register as a 3nhSHOP member after checking out as a guest, can I earn YS Points for my previous guest‑placed orders?
No. After registering as a 3nhSHOP member, prior orders completed via Guest Checkout cannot be retroactively credited for spending or YS Points.
Can I write product reviews when using Guest Checkout?
No. Only registered 3nhSHOP members may submit product reviews and earn YS Points from reviews.
Can I use coupon codes with Guest Checkout?
No. Coupons cannot be applied by guest users. Please register as a 3nhSHOP member if you wish to use coupons during checkout.
Under 3nhSHOP return policy, refunds are issued as 3nhSHOP store credit. Can I use 3nhSHOP store credit for future purchases if I checked out as a guest?
3nhSHOP store credit is a refund method available exclusively for registered 3nhSHOP members. Store‑credit benefits include protection against exchange‑rate fluctuations (for purchases made in non‑USD currencies), and you may apply full or partial store‑credit amounts toward orders. 3nhSHOP store credit never expires and may be saved for future orders. 

For Guest Checkout orders, refunds will only be processed to your original payment method. If your original payment method is no longer available, 3nhSHOP may consider alternative refund arrangements.
I registered for a 3nhSHOP account using the same email address I used for Guest Checkout. Why cannot I find those orders under Order Overview in My Account?
We apologize; orders placed via Guest Checkout will not appear inside your registered 3nhSHOP member account. Guest‑checkout orders can only be viewed via the dedicated order‑lookup interface.

Please visit the 「Order Tracking」 page and enter your email address and corresponding order number to retrieve your order information.
After I register as a 3nhSHOP member, can I receive 3nhSHOP rewards and benefits for past or existing Guest Checkout orders?
3nhSHOP rewards and benefits are available only to registered 3nhSHOP members, so Guest‑Checkout orders do not qualify for rewards and perks. Even if you register later, previously‑placed guest orders will not be retroactively awarded rewards or benefits. Appeals for such rewards will not be accepted.
What are the differences between registered‑member checkout and Guest Checkout?

Comparison Table: Registered 3nhSHOP Member vs Guest Checkout:
Registered 3nhSHOP MemberGuest Checkout
Register with email address, log‑in using passwordOnly an email address is required
Automatically enrolled in 3nhSHOP Elite Club. Unlock rewards including coupons and member‑only discounts upon reaching tier statusElite Club member benefits not available
Coupon codes may be appliedCoupons cannot be used
Members may submit product reviews for purchased itemsGuests cannot submit product reviews
Refunds available as 3nhSHOP store credit3nhSHOP store‑credit refunds are not applicable
Members view full order history and personal details inside Member CenterGuests retrieve individual order records only via the 「Order Tracking」 page