Terms & Conditions
Welcome to www.shop.3nh.com (“this Website”). The products and services provided by this Website’s web‑operation services and other 3nh Services (defined below) are provided to you by 3nh Co., Limited and its affiliates (“3nh” or “we”). 3nh Services refer to products and services provided by 3nh when you visit or shop on this Website, use 3nh products or services, use 3nh mobile clients, or use software provided by 3nh in connection with any of the foregoing.
Your use of 3nh Services constitutes your acceptance of these Conditions of Use. Please read these Conditions of Use carefully.
We offer you different types of 3nh Services. In some cases, you will also need to comply with additional terms in addition to these Conditions of Use. When you use a 3nh Service (e.g., My Account, Gift Cards), you also accept the conditions of use, guidelines, terms and agreements applicable to those services (collectively, “Service Terms”). If there is any inconsistency between these Conditions of Use and the Service Terms, the Service Terms shall prevail.
Privacy
Please read our Privacy Statement to understand our practices. This statement also applies to your use of 3nh Services.
Electronic Communications
When you use 3nh Services or send emails, text messages and other communications to us from your desktop or mobile device, you are communicating with us electronically. You agree to receive electronic communications from us, such as emails, SMS, mobile push notifications, or notices and messages posted on this Website or other 3nh Services (e.g., our message center), and you may keep copies of these communications for your own records. You agree that all agreements, notices, disclosures and other information provided to you electronically by us satisfy any legal requirement that such communications be in writing.
Copyrights
All content contained in or provided through 3nh Services, such as texts, graphics, logos, button icons, images, audio‑file clips, digital downloads, data compilations and software, is the property of 3nh or its content suppliers and protected by Chinese and international copyright laws. The compilation of all content contained in or provided through 3nh Services is the exclusive property of 3nh and protected by Chinese and international copyright laws.
Trademark Rights
Graphics, logos, page headers, button icons, texts and service names contained in or provided through 3nh Services are trademarks or trade dress of 3nh in China and other countries. 3nh’s trademarks or trade dress may not be used in connection with any product or service not affiliated with this Website or its affiliates in any manner likely to cause consumer confusion or in any way that disparages or defames 3nh. Other trademarks appearing in 3nh Services are the property of their respective owners, who may or may not be affiliated with, related to, or sponsored by 3nh.
Patents
One or more patents owned by 3nh apply to 3nh Services and the features and services available via 3nhSHOP.
Product Compliance
Products sold by Shenzhen 3nh Technology Co., Ltd. or third‑party sellers incorporated within mainland China (i.e., excluding Hong Kong SAR, Macao SAR and Taiwan Region) and their after‑sales services are governed by the laws of the People’s Republic of China. Some products displayed on this Website may be sold and shipped directly by sellers located outside mainland China (i.e., excluding Hong Kong SAR, Macao SAR and Taiwan Region), subject to relevant Service Terms of 3nh. These imported goods are governed by the laws of their original sales jurisdiction, which may differ from Chinese regulatory requirements, for example in respect of language, product packaging and labelling, and product information disclosure. Such items are marked as imported products on their respective product detail pages. Please note these differences if you choose to purchase and import these imported goods for personal use.
License and Website Access
Subject to your compliance with these Conditions of Use and any Service Terms and payment of applicable fees, we or our content suppliers grant you a limited, non‑exclusive, non‑transferable and non‑sublicensable license to access and make personal, non‑commercial use of 3nh Services. This license does not include: any resale or commercial use of 3nh Services or its contents; any collection and use of product catalogues, descriptions or prices; any derivative use of 3nh Services or its contents; any downloading, copying or other use of account information for the benefit of any third‑party; or any data mining, web crawling or similar data‑gathering and‑extraction tools. All rights not expressly granted to you under these Conditions of Use or Service Terms are reserved by 3nh or its licensors, suppliers, publishers, rights‑holders or other content providers. No part of 3nh Services may be reproduced, copied, sold, resold, accessed or otherwise exploited for any commercial purpose without the express written consent of 3nh. You may not use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page design or form) of this Website without the express written consent of 3nh. You shall not use our name or trademarks in any meta‑tag or any other “hidden‑text” manner without 3nh’s express written consent. You may not misuse 3nh Services. You may use 3nh Services only as permitted by law. If you fail to comply with these Conditions of Use or any Service Terms, the license granted by 3nh shall terminate immediately.
Your Account
You will need your own 3nh account to use certain 3nh Services, and you must log‑in to your account and bind a valid payment method under your account. If there is an issue with your selected payment method, we may deduct payment via another valid payment method bound to your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account by third‑parties, and you agree to accept responsibility for all activities that occur under your account and password. 3nh sells products for children, but it sells them only to adults with purchasing capacity. If you are under 18 years of age, you may use 3nh Services only with the participation of a parent or guardian. Alcohol products offered by 3nh are sold only to adults. 3nh reserves the right to refuse service, close accounts, terminate your use of 3nh Services, delete or edit content or cancel orders in its sole discretion.
Prohibition of Resale & Daigou Sales
3nh focuses on business development toward end‑consumers; therefore daigou/resale sales are not permitted. Daigou means a customer whose primary or substantial business consists of purchasing goods from 3nh and reselling them to their own direct customers. If 3nh detects resale activity of goods purchased from 3nh under your account, you will no longer be permitted to purchase goods from this account and 3nh may permanently close your 3nh account.
Reviews, Comments, Communications and Other Content
You may post reviews, comments, images and other content, and submit suggestions, ideas, opinions, questions or other information, provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual‑property rights (including publicity rights) or otherwise harmful to third‑parties, objectionable to the public; and does not contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam” or unsolicited commercial electronic messages. You may not use a false email address, mobile‑phone number, impersonate any person or entity, or otherwise mislead as to the origin of cards or other content. This Website reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you post content or submit material, unless otherwise indicated, you grant us a non‑exclusive, royalty‑free, perpetual, irrevocable and fully sub‑licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. You grant us and sub‑licensees the right to use the name you submit in connection with such content if we choose. You represent and warrant that you own or otherwise control all rights to the content you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify 3nh for all claims resulting from content you supply. We have the right (but not the obligation) to monitor, edit or remove any activity or content. 3nh takes no responsibility and assumes no liability for any content posted by you or any third‑party.
Intellectual‑Property Complaints
3nh respects the intellectual‑property rights of others. If you believe your intellectual‑property rights (e.g., copyright or trademark rights) have been infringed, please send us an email with relevant information concerning the alleged infringement. We will respond as soon as practicable to rights‑holders alleging any possible infringement of their rights.
Risk of Loss
All physical goods ordered on this Website are delivered by us via carriers. Title and risk of loss for such goods pass to you upon our delivery to the carrier.
Contract Formation
If you order goods via this Website, product and price information displayed on this Website is only an invitation to treat. Your order constitutes an offer to purchase goods. When you, as a consumer ordering for personal consumption, submit an order and complete payment, the purchase contract for the paid‑for portion of goods is formed upon successful payment.
Returns, Refunds and Title
3nh does not obtain title to returned goods until they arrive at 3nh’s warehouse. 3nh may elect to issue a refund without requiring you to return the goods, in which case 3nh obtains no title to such returned goods. For further information on returns and refunds, please refer to our Returns Centre.
Product Information
We strive to keep product information as accurate as possible. Nevertheless, we do not guarantee that product information or other content of this Website’s services is accurate, complete, reliable, current or error‑free. If a product delivered by us does not match its description on this Website, your sole remedy is to return the unused product to us.
Pricing and Other Factors
Unless otherwise specified, list prices for books and manufacturer‑suggested retail prices for non‑book products displayed on this Website are reference prices shown by us based on price information provided by manufacturers or suppliers. For products sold by third‑party sellers, reference prices are provided by such third‑party sellers in compliance with 3nh’s requirements for third‑party sellers.
For goods sold by 3nh, the selling price is only confirmed after you place your order and we confirm shipment. Despite our best efforts, a small number of items in our catalogue may occasionally contain pricing errors, out‑of‑stock status or other circumstances beyond our reasonable control. Should such a situation occur, we reserve the right, at our discretion, to contact you prior to shipment for your instructions or to cancel your order and notify you.
Please note that this Pricing and Other Factors policy applies only to goods sold and shipped by 3nh. For goods you purchase from third‑party sellers, available payment methods will be prompted by the system based on the seller’s selected services at the time you place your order; and third‑party sellers may follow different policies regarding mispricing, out‑of‑stock or other circumstances beyond their reasonable control.
Software Application Licence
When you use 3nh software applications, such as the 3nh mobile client or Kindle reading software, you grant us certain permissions on your device. Most mobile devices provide you with information regarding such permissions.
Sanctions and Export Policy
If you are subject to sanctions administered by the United States, or sanctions imposed by the government of the country where you are using 3nh Services consistent with U.S. law, you may not be able to use any 3nh Services. You must comply with all export and re‑export restrictions of the United States or other countries that may apply to goods, software (including 3nh software), technology and services.
Other Businesses
Third‑party sellers other than 3nh operate stores, provide services or software, or sell goods through 3nh Services. In addition, we provide links to websites of affiliates and other businesses. We do not review, evaluate or warrant any goods offered for sale by any enterprise or individual (including their website content). We assume no responsibility for the acts, goods and content of all such enterprises or any other third‑parties or their websites. You should carefully read their conditions of use and privacy policies.
Disclaimers of Warranties and Limitation of Liability
Unless otherwise explicitly stated in writing, 3nh Services and all information, content, materials, goods (including software) and other services contained in or otherwise made available to you through 3nh Services are provided on an “AS‑IS” and “AS‑AVAILABLE” basis. Unless otherwise explicitly stated in writing, we make no representations or warranties of any kind, whether express or implied, concerning the operation of 3nh Services or the information, content, materials, goods (including software) or services contained in or otherwise made available through 3nh Services (except as required under the laws of the People’s Republic of China). You expressly agree that your use of 3nh Services is at your sole risk.
To the fullest extent permitted by applicable law, we disclaim all express and implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that 3nh Services, all information, content, materials, goods (including software) and services contained in or otherwise made available through 3nh Services, their servers or e‑mails sent from this Website are free of viruses or other harmful components. To the fullest extent permitted by applicable law, unless otherwise explicitly stated in writing, we shall not be liable for any damages arising out of your use of 3nh Services, or all information, content, materials, goods (including software) and services contained in or otherwise made available through 3nh Services, or the purchase and use of products (except as required under the laws of the People’s Republic of China), including but not limited to direct, indirect, incidental, punitive and consequential damages.
Applicable Law
By using any 3nh Service, you agree that these Conditions of Use and any dispute arising between you and this Website shall be governed by the laws of the People’s Republic of China (unless otherwise stipulated in Service Terms).
Disputes
Any dispute or claim of any kind relating to your use of any 3nh Service or to goods or services sold through this Website shall be submitted to the competent courts in Beijing for resolution (unless otherwise stipulated in Service Terms).
Sufficient Stock
The more you order, the more discounts you will get.
Customer Support
We really care about you and your products as much as you do.
Fast Delivery
A variety of shipping methods provides more conveinient delivery option for every customer.
DEDICATED SERVICE
Consult our specialists for help with an order, customization, or design advice.
